Refund policy

Return & Refund Policy

Last Updated: July 17, 2026

Thank you for shopping with us. Customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns

  • Returns are accepted within 7 days of receiving your order.

  • Items must be unused, in their original condition, and in the original packaging.

  • Products that are damaged due to misuse or normal wear and tear are not eligible for return.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. After verification, we will arrange a replacement or refund.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by the customer.

  • Products without original packaging.

  • Items marked as non-returnable or final sale.

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method whenever possible.

Order Cancellation

  • Orders can be cancelled before they are shipped.

  • Once an order has been shipped, it cannot be cancelled.

Shipping Costs

  • If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.

  • If the return is for any other reason, the customer is responsible for the return shipping cost.

Contact Us

If you have any questions about this policy or need assistance with a return or refund, please contact our customer support team through the contact information available on our website.