Refund policy
Return & Refund Policy
Last Updated: July 17, 2026
Thank you for shopping with us. Customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.
Returns
-
Returns are accepted within 7 days of receiving your order.
-
Items must be unused, in their original condition, and in the original packaging.
-
Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. After verification, we will arrange a replacement or refund.
Non-Returnable Items
The following items cannot be returned:
-
Used or damaged products caused by the customer.
-
Products without original packaging.
-
Items marked as non-returnable or final sale.
Refunds
-
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed within 5–10 business days.
-
Refunds will be issued to the original payment method whenever possible.
Order Cancellation
-
Orders can be cancelled before they are shipped.
-
Once an order has been shipped, it cannot be cancelled.
Shipping Costs
-
If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.
-
If the return is for any other reason, the customer is responsible for the return shipping cost.
Contact Us
If you have any questions about this policy or need assistance with a return or refund, please contact our customer support team through the contact information available on our website.