Privacy policy

Last Updated: August 21, 2026

Zentro BD respects your privacy and is committed to protecting the personal information you provide when using our website, https://zentrobd.shop.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

Full name
Phone number
Email address
Delivery address
Order details
Payment or transaction information where applicable
Information you provide when contacting customer support

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm Cash on Delivery orders
Contact you regarding your order
Provide customer support
Handle returns and replacements
Improve our products and services
Prevent fraudulent or unauthorized transactions
Communicate important information about your orders

3. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers, such as courier and delivery companies, when required to deliver your order.

We may also disclose information when required by applicable law or to protect our legal rights.

4. Payment Information

For online payments, payment information may be processed by third-party payment service providers. Zentro BD does not intentionally store sensitive payment credentials such as card passwords or PINs.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better shopping experience.

6. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment providers, courier services, analytics tools, advertising platforms, or other services necessary to operate our store.

These third parties may have their own privacy policies.

8. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.